Headquarters: Poland, Wrocław (Remote)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We are seeking a dynamic and pragmatic Scrum Master to join our diverse global team. As a Scrum Master, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the first step in their career supported by an experienced Agile team.

Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing the Scaled Agile framework (SAFe) across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving SAFe implementation you won’t get from training or certification.

Your key responsibilities:

With the support of the LACE team you will help to drive the Agile transformation across Vonage. Your role will focus specifically on introducing a strong Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events.

• Train, mentor, and support teams to introduce and follow agile values, principles, and practices. 
• Use a data driven approach to help teams monitor their performance and drive a culture of continuous improvement.
• Encourage open communication and active participation within and between teams.
• Identify and address impediments that could hinder the team's progress or productivity. Collaborate to find solutions and eliminate obstacles.
• Foster effective communication between team members and  stakeholders. Ensure information flows smoothly and that everyone is aligned with the team’s goals and priorities.
• Support the Release Train Engineers with planning for and running SAFe events such as PI planning.

What you'll bring

Some experience as a Scrum Master with an awareness of one or more Agile methodologies such as Scrum, Kanban or XP will be useful to succeed in this role. Transferable experience from different career paths is welcomed. 

The ideal candidate will be enthusiastic and open-minded and will be able to give examples of their pragmatic and outcome-driven approach. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their resilience and creativity when facing challenges. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial.

Required:

• Familiarity with Agile principles and methodologies, such as Scrum, Kanban and XP.
• Strong interpersonal and communication skills, with the ability to foster teamwork and collaboration.
• Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress.
• Resilience and a problem-solving mindset, with the ability to not just identify issues but help find solutions.
• Eagerness to learn and adapt to new processes and tools.
• Ability to inspect and adapt in a dynamic environment.

Experience we consider a plus:

• Previous experience in project management, software development, or Agile is a plus.
• There is scope for the right candidate to progress to a Release Train Engineer role in time so familiarity with SAFe would be useful.
• Familiarity with Atlassian suite (Jira, Confluence).

How you’ll benefit:

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

#LI-MW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

To apply: https://weworkremotely.com/remote-jobs/vonage-junior-scrum-master

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team.

This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.

The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.

Day-to-day communication & collaboration

• Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production o n AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface.
• API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform
• Strong background in databases, SQL, query optimization, and BigQuery.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er? Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team.

This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.

The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.

Day-to-day communication & collaboration

• Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production o n AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface.
• API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform
• Strong background in databases, SQL, query optimization, and BigQuery.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er? Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a 100% remote, full-time contract role open to candidates across the EU. English-German bilingual fluency is required. Please submit a CV in English.

The temporary, full-time contract will run from October through April.

IF YOU ARE A FIT FOR THIS ROLE, YOU:

Have a Strong Creative Background (ideally with a focus on editorial)

Our Creative Production Project Managers have very strong creative backgrounds, and their creative expertise is exercised each and every day. Project Managers review all work - editorial, design and video - before it’s delivered to our clients. They give the green-light when work is on-brief and ready for client review, or provide actionable and timely feedback to our creative production teams if additional adjustments are required.

Are Exceptionally Organized

In addition to a strong creative skill set, Project Managers are exceptionally organized. They work across many teams to manage multiple delivery schedules, processes, and competing  commercial and internal priorities each day.

Are Collaborative & Easy to Work With

Finally, essential to this cross-functional role is the ability to successfully collaborate with many different teams and colleagues. Creative Project Managers have positive, results-focused dispositions and are cool under pressure.

ESSENTIAL JOB FUNCTIONS:

• Serving as the client’s ultimate internal advocate.
• Creating and maintaining client-facing delivery schedules.
• Tracking tasks and deliverables for his or her accounts on a monthly basis.
• Working with the production teams to ensure that all tasks and deliverables are created on-time and on-brief.
• Serving as the gatekeeper for all production deliverables: Reviewing work to ensure it’s on-brief and providing production with feedback and guidance whenever necessary.
• Attending weekly, bi-weekly or monthly client check-ins.
• Ensuring that content or strategy issues are escalated and resolved quickly and effectively.
• Strong computer skills, including but not limited to proficiency with our proprietary software as well as industry tools.
• Exceptional product knowledge and deep understanding of our production processes.
• The ability to work at a computer during standard working hours.

To be successful, a Creative Project Manager requires:

• Exceptional communication skills with colleagues and clients alike.
• The ability to multi-task.
• The ability to understand and even further a client’s brief in an actionable way.
• The ability to provide the production teams with clear and meaningful feedback on work.
• Exceptional product knowledge and deep understanding of our production processes, as well as the ability to think outside the box and arrive at new or customized approaches to our clients’ deliverables.
• Diligent record-keeping habits.
• Strong editorial and written communication skills.
• Good people skills.
• Attention to detail.

SKILLS & REQUIREMENTS:

• English and German fluency.
• Bachelor’s degree preferred.
• Minimum two years of relevant work experience.
• Excellent written and verbal communication skills.

TIME BREAKOUT:

• 20 percent client communication
• 20 percent internal communication
• 20 percent delivery review
• 20 percent product planning
• 20 percent misc.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a 100% remote, full-time contract role open to candidates in South Africa.

IF YOU ARE A FIT FOR THIS ROLE, YOU:

Have a Strong Creative Background (ideally with a focus on editorial)

Our Creative Production Project Managers have very strong creative backgrounds, and their creative expertise is exercised each and every day. Project Managers review all work - editorial, design and video - before it’s delivered to our clients. They give the green-light when work is on-brief and ready for client review, or provide actionable and timely feedback to our creative production teams if additional adjustments are required.

Are Exceptionally Organized

In addition to a strong creative skill set, Project Managers are exceptionally organized. They work across many teams to manage multiple delivery schedules, processes, and competing  commercial and internal priorities each day.

Are Collaborative & Easy to Work With

Finally, essential to this cross-functional role is the ability to successfully collaborate with many different teams and colleagues. Creative Project Managers have positive, results-focused dispositions and are cool under pressure.

ESSENTIAL JOB FUNCTIONS:

• Serving as the client’s ultimate internal advocate.
• Creating and maintaining client-facing delivery schedules.
• Tracking tasks and deliverables for his or her accounts on a monthly basis.
• Working with the production teams to ensure that all tasks and deliverables are created on-time and on-brief.
• Serving as the gatekeeper for all production deliverables: Reviewing work to ensure it’s on-brief and providing production with feedback and guidance whenever necessary.
• Attending weekly, bi-weekly or monthly client check-ins.
• Ensuring that content or strategy issues are escalated and resolved quickly and effectively.
• Strong computer skills, including but not limited to proficiency with our proprietary software as well as industry tools.
• Exceptional product knowledge and deep understanding of our production processes.
• The ability to work at a computer during standard working hours.

To be successful, a Creative Project Manager requires:

• Exceptional communication skills with colleagues and clients alike.
• The ability to multi-task.
• The ability to understand and even further a client’s brief in an actionable way.
• The ability to provide the production teams with clear and meaningful feedback on work.
• Exceptional product knowledge and deep understanding of our production processes, as well as the ability to think outside the box and arrive at new or customized approaches to our clients’ deliverables.
• Diligent record-keeping habits.
• Strong editorial and written communication skills.
• Good people skills.
• Attention to detail.

SKILLS & REQUIREMENTS:

• Bachelor’s degree preferred.
• Minimum two years of relevant work experience.
• Excellent written and verbal communication skills.

TIME BREAKOUT:

• 20 percent client communication
• 20 percent internal communication
• 20 percent delivery review
• 20 percent product planning
• 20 percent misc.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a 100% remote, full-time contract role open to candidates across the EU. English-German bilingual fluency is required. Please submit a CV in English.

The temporary, full-time contract will run from October through April.

IF YOU ARE A FIT FOR THIS ROLE, YOU:

Have a Strong Creative Background (ideally with a focus on editorial)

Our Creative Production Project Managers have very strong creative backgrounds, and their creative expertise is exercised each and every day. Project Managers review all work - editorial, design and video - before it’s delivered to our clients. They give the green-light when work is on-brief and ready for client review, or provide actionable and timely feedback to our creative production teams if additional adjustments are required.

Are Exceptionally Organized

In addition to a strong creative skill set, Project Managers are exceptionally organized. They work across many teams to manage multiple delivery schedules, processes, and competing  commercial and internal priorities each day.

Are Collaborative & Easy to Work With

Finally, essential to this cross-functional role is the ability to successfully collaborate with many different teams and colleagues. Creative Project Managers have positive, results-focused dispositions and are cool under pressure.

ESSENTIAL JOB FUNCTIONS:

• Serving as the client’s ultimate internal advocate.
• Creating and maintaining client-facing delivery schedules.
• Tracking tasks and deliverables for his or her accounts on a monthly basis.
• Working with the production teams to ensure that all tasks and deliverables are created on-time and on-brief.
• Serving as the gatekeeper for all production deliverables: Reviewing work to ensure it’s on-brief and providing production with feedback and guidance whenever necessary.
• Attending weekly, bi-weekly or monthly client check-ins.
• Ensuring that content or strategy issues are escalated and resolved quickly and effectively.
• Strong computer skills, including but not limited to proficiency with our proprietary software as well as industry tools.
• Exceptional product knowledge and deep understanding of our production processes.
• The ability to work at a computer during standard working hours.

To be successful, a Creative Project Manager requires:

• Exceptional communication skills with colleagues and clients alike.
• The ability to multi-task.
• The ability to understand and even further a client’s brief in an actionable way.
• The ability to provide the production teams with clear and meaningful feedback on work.
• Exceptional product knowledge and deep understanding of our production processes, as well as the ability to think outside the box and arrive at new or customized approaches to our clients’ deliverables.
• Diligent record-keeping habits.
• Strong editorial and written communication skills.
• Good people skills.
• Attention to detail.

SKILLS & REQUIREMENTS:

• English and German fluency.
• Bachelor’s degree preferred.
• Minimum two years of relevant work experience.
• Excellent written and verbal communication skills.

TIME BREAKOUT:

• 20 percent client communication
• 20 percent internal communication
• 20 percent delivery review
• 20 percent product planning
• 20 percent misc.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a 100% remote, full-time contract role open to candidates in South Africa.

IF YOU ARE A FIT FOR THIS ROLE, YOU:

Have a Strong Creative Background (ideally with a focus on editorial)

Our Creative Production Project Managers have very strong creative backgrounds, and their creative expertise is exercised each and every day. Project Managers review all work - editorial, design and video - before it’s delivered to our clients. They give the green-light when work is on-brief and ready for client review, or provide actionable and timely feedback to our creative production teams if additional adjustments are required.

Are Exceptionally Organized

In addition to a strong creative skill set, Project Managers are exceptionally organized. They work across many teams to manage multiple delivery schedules, processes, and competing  commercial and internal priorities each day.

Are Collaborative & Easy to Work With

Finally, essential to this cross-functional role is the ability to successfully collaborate with many different teams and colleagues. Creative Project Managers have positive, results-focused dispositions and are cool under pressure.

ESSENTIAL JOB FUNCTIONS:

• Serving as the client’s ultimate internal advocate.
• Creating and maintaining client-facing delivery schedules.
• Tracking tasks and deliverables for his or her accounts on a monthly basis.
• Working with the production teams to ensure that all tasks and deliverables are created on-time and on-brief.
• Serving as the gatekeeper for all production deliverables: Reviewing work to ensure it’s on-brief and providing production with feedback and guidance whenever necessary.
• Attending weekly, bi-weekly or monthly client check-ins.
• Ensuring that content or strategy issues are escalated and resolved quickly and effectively.
• Strong computer skills, including but not limited to proficiency with our proprietary software as well as industry tools.
• Exceptional product knowledge and deep understanding of our production processes.
• The ability to work at a computer during standard working hours.

To be successful, a Creative Project Manager requires:

• Exceptional communication skills with colleagues and clients alike.
• The ability to multi-task.
• The ability to understand and even further a client’s brief in an actionable way.
• The ability to provide the production teams with clear and meaningful feedback on work.
• Exceptional product knowledge and deep understanding of our production processes, as well as the ability to think outside the box and arrive at new or customized approaches to our clients’ deliverables.
• Diligent record-keeping habits.
• Strong editorial and written communication skills.
• Good people skills.
• Attention to detail.

SKILLS & REQUIREMENTS:

• Bachelor’s degree preferred.
• Minimum two years of relevant work experience.
• Excellent written and verbal communication skills.

TIME BREAKOUT:

• 20 percent client communication
• 20 percent internal communication
• 20 percent delivery review
• 20 percent product planning
• 20 percent misc.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Este é um cargo remoto. Curte tecnologia, inovação e tem agilidade no DNA?

12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!

Summary:

We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations for mid-market to light enterprise clients. This is an individual contributor role and does not include people management responsibilities. This role is perfect for someone who thrives in high-touch, high-value customer environments, can manage diverse personalities, and is motivated by driving successful, long-term adoption of a mission-critical platform.

This is a 100% remote U.S. opportunity.

Your Role:

• Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.

• Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.

• Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

• Conduct live training sessions, working sessions, and executive-level updates via video conference.

• Motivate and guide customers through complex technical rollouts, ensuring platform understanding and operational readiness.

• Serve as the primary point of contact during implementation, navigating different personalities, org structures, and stakeholder levels.

• Collaborate closely with Product, Support, and CS teams to ensure seamless internal alignment and a smooth customer journey.

• Gather feedback, identify risks, and proactively address blockers to protect timelines and outcomes.

• Prepare to take ownership of Alpha or strategic accounts after demonstrating strong mastery of the platform and process.

• Continually surprise and delight customers with a can-do mindset and a customer-first approach.

Your Experience:

• 3–5 years of experience in SaaS onboarding, implementation, or project management (platform experience preferred over point solutions).
• Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients.
• Experience with cloud-based platforms and the ability to quickly learn complex software ecosystems.
• Strong communication skills across all channels (Zoom, Slack, Salesforce, etc.) and with various seniority levels.
• Demonstrated ability to manage complex personalities and drive accountability without direct authority.
• High emotional intelligence, professional resilience, and a go-getter mindset.
• Exceptional organizational and project management skills with the ability to set goals, manage deadlines, and work with minimal direction.
• Experience working autonomously in a remote environment.

Bonus Skills:

• Platform implementation experience (ERP, HCM, CRM—e.g., NetSuite, Workday, etc.)

• Change management or stakeholder communication frameworks

• Technical familiarity (APIs, SSO, integrations, basic configuration)

• Advanced Excel or project planning tools (Asana, Jira, Smartsheet)

Team Values:

Communication: Ask questions, offer clarity, operate with transparency and empathy

Collaboration: Work cross-functionally to find the best path forward

Continuous Improvement: Seek growth in both process and product

Annual compensation range: Up to $75,000 – $80,000

(Up to $85,000 for candidates with demonstrated Alpha/strategic implementation leadership experience)

The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location.

In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.

Benefits & Perks:

• Competitive salary
• Generous PTO policy
• Full benefits, including 401(k)
• Regular team happy hours and activities
• Remote work flexibility

12twenty is an enterprise level talent acquisition platform connecting the world’s largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty’s unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey!

12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!

Check out a video from a recent user conference: https://vimeo.com/254762533

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

ElevenLabs is expanding globally, and some of our largest enterprise opportunities are won through complex procurement processes. We’re building the RFP Engine to own how we compete in them — a new function at the heart of how ElevenLabs pursues its most strategic deals. As a Proposal Manager, you’ll be one of its founding members, owning strategic pursuits in your region from qualification through submission: decoding what evaluators actually want, shaping the response strategy with account teams, coordinating input across sales, solutions engineering, legal, and security, and driving every submission to an exceptionally high bar — on time, every time.

You’ll run pursuits through an AI-first system and help make it better with every cycle. Automation handles the mechanical work — first drafts, compliance checks, content retrieval — so your judgment goes where it matters: positioning, differentiation, and quality. When you spot work being repeated, you’ll help systematise it, turning what you learn on each bid into templates, content, and process the whole company benefits from.

We think the right person has lived complex enterprise bids and knows the difference between a compliant response and a winning one. You write and edit exceptionally well, you’re calm and decisive coordinating many contributors against a hard deadline, and you’d rather build the machine than crank the handle.

Requirements

• A track record managing complex enterprise RFP or bid responses end-to-end, from qualification through submission, ideally at a technology company

• A builder’s approach to AI and automation: you use AI fluently in your own work, you’ve shipped internal tooling or workflows (or partnered closely with engineers to do so), and you treat repeated manual effort as a design flaw

• Exceptional writing and editing: you turn technical and commercial input from many contributors into clear, compliant, persuasive responses

• Strong project management under deadline pressure — running contributors, review cycles, and sign-offs across functions and timezones without dropping quality

• Commercial instincts: you can read scoring criteria, spot what will differentiate a response, and flag pursuits that aren’t worth the effort

Bonus: additional languages beyond English; experience with security or compliance questionnaires; a technical or pre-sales background.

Growth Potential

We believe in hiring the best talent in the world to look make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:

• Leading regional proposals capacity as pursuit volume grows across markets

• Specialising in bid strategy on our most strategic global pursuits

Location

We’re hiring for this role in two regions. This role is remote-first and can be executed from anywhere in the United States (West Coast preferred) or in EMEA. If you prefer, you can work from our growing number of offices, including in San Francisco, London, Dublin, or Warsaw.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

ElevenLabs is expanding globally, and some of our largest enterprise opportunities are won through complex procurement processes. We’re building the RFP Engine to own how we compete in them — a new function at the heart of how ElevenLabs pursues its most strategic deals. As a Proposal Manager, you’ll be one of its founding members, owning strategic pursuits in your region from qualification through submission: decoding what evaluators actually want, shaping the response strategy with account teams, coordinating input across sales, solutions engineering, legal, and security, and driving every submission to an exceptionally high bar — on time, every time.

You’ll run pursuits through an AI-first system and help make it better with every cycle. Automation handles the mechanical work — first drafts, compliance checks, content retrieval — so your judgment goes where it matters: positioning, differentiation, and quality. When you spot work being repeated, you’ll help systematise it, turning what you learn on each bid into templates, content, and process the whole company benefits from.

We think the right person has lived complex enterprise bids and knows the difference between a compliant response and a winning one. You write and edit exceptionally well, you’re calm and decisive coordinating many contributors against a hard deadline, and you’d rather build the machine than crank the handle.

Requirements

• A track record managing complex enterprise RFP or bid responses end-to-end, from qualification through submission, ideally at a technology company

• A builder’s approach to AI and automation: you use AI fluently in your own work, you’ve shipped internal tooling or workflows (or partnered closely with engineers to do so), and you treat repeated manual effort as a design flaw

• Exceptional writing and editing: you turn technical and commercial input from many contributors into clear, compliant, persuasive responses

• Strong project management under deadline pressure — running contributors, review cycles, and sign-offs across functions and timezones without dropping quality

• Commercial instincts: you can read scoring criteria, spot what will differentiate a response, and flag pursuits that aren’t worth the effort

Bonus: additional languages beyond English; experience with security or compliance questionnaires; a technical or pre-sales background.

Growth Potential

We believe in hiring the best talent in the world to look make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:

• Leading regional proposals capacity as pursuit volume grows across markets

• Specialising in bid strategy on our most strategic global pursuits

Location

We’re hiring for this role in two regions. This role is remote-first and can be executed from anywhere in the United States (West Coast preferred) or in EMEA. If you prefer, you can work from our growing number of offices, including in San Francisco, London, Dublin, or Warsaw.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

ElevenLabs is expanding globally, and some of our largest enterprise opportunities are won through complex procurement processes. We’re building the RFP Engine to own how we compete in them — a new function at the heart of how ElevenLabs pursues its most strategic deals. As a Proposal Manager, you’ll be one of its founding members, owning strategic pursuits in your region from qualification through submission: decoding what evaluators actually want, shaping the response strategy with account teams, coordinating input across sales, solutions engineering, legal, and security, and driving every submission to an exceptionally high bar — on time, every time.

You’ll run pursuits through an AI-first system and help make it better with every cycle. Automation handles the mechanical work — first drafts, compliance checks, content retrieval — so your judgment goes where it matters: positioning, differentiation, and quality. When you spot work being repeated, you’ll help systematise it, turning what you learn on each bid into templates, content, and process the whole company benefits from.

We think the right person has lived complex enterprise bids and knows the difference between a compliant response and a winning one. You write and edit exceptionally well, you’re calm and decisive coordinating many contributors against a hard deadline, and you’d rather build the machine than crank the handle.

Requirements

• A track record managing complex enterprise RFP or bid responses end-to-end, from qualification through submission, ideally at a technology company

• A builder’s approach to AI and automation: you use AI fluently in your own work, you’ve shipped internal tooling or workflows (or partnered closely with engineers to do so), and you treat repeated manual effort as a design flaw

• Exceptional writing and editing: you turn technical and commercial input from many contributors into clear, compliant, persuasive responses

• Strong project management under deadline pressure — running contributors, review cycles, and sign-offs across functions and timezones without dropping quality

• Commercial instincts: you can read scoring criteria, spot what will differentiate a response, and flag pursuits that aren’t worth the effort

Bonus: additional languages beyond English; experience with security or compliance questionnaires; a technical or pre-sales background.

Growth Potential

We believe in hiring the best talent in the world to look make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:

• Leading regional proposals capacity as pursuit volume grows across markets

• Specialising in bid strategy on our most strategic global pursuits

Location

We’re hiring for this role in two regions. This role is remote-first and can be executed from anywhere in the United States (West Coast preferred) or in EMEA. If you prefer, you can work from our growing number of offices, including in San Francisco, London, Dublin, or Warsaw.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Position Overview

Blue Acorn iCi is looking for a Delivery Director to lead and manage the successful delivery and growth of existing client engagements. The Delivery Director is responsible for all facets of existing accounts to drive growth and ensure successful delivery of all client engagements.

They are accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals. In addition, they own the revenue growth goals for existing accounts and manage client relationships as the primary point of contact. The director is also responsible for ensuring the right team is identified, onboarded and successful in all engagements. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.

Key Responsibilities

Delivery Leadership & Oversight

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement
• Owns project margin attainment and revenue achievement
• Serve as the ultimate point of escalation for the project team and the client.
• Hold quarterly business reviews for strategic clients
• Ensure proper process and SDLC are being followed across all projects
• Align with agreed upon architectural principles provided by Solution Consulting and technical resources within the talent network
• Ensure value metrics are established and tracked for our projects
• Ensure team members have access to the tools and materials they need to deliver in their day-to-day activities.

Team Leadership & Career Development

• Provide performance feedback on project team members.
• Work with People Leaders and Mentors to ensure the robust development of all individuals.
• Ability to train and mentor development staff
• Ability to train and mentor direct managers as well as technical staff.
• Ability to coach and guide employees through career paths
• Proven ability to build, manage, and foster a team-oriented environment

Resource Planning, Staffing & Recruiting

• Align with Talent Management on project resourcing and staffing needs
• Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth
• Review and sign off on SOWs for new accounts
• Create SOW’s and Change Orders as needed for existing business

Client & Strategic Alignment

• Engage with Value Design Realization team to participate in the Sales to Delivery lifecycle
• Own existing account growth goals by growing existing team and establishing new work streams.
• Negotiate contracts, rates and team model changes for current clients
• Experience managing and growing a portfolio of business
• Ability to inspire confidence in clients and provide leadership to implementation teams
• Strategic planning skills to help navigate internal and external customer requirements.
• Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems.

Metrics

• Project Margin Attainment
• Project Milestone Achievement
• Team Member Success Rate
• Client Interactions / New Stakeholder Relationships
• Opportunities / Pipeline Created
• Opportunities Won
• Concessions Requested
• Revenue Recognized
• Client Satisfaction Rating

Required Skills & Experience

Leadership & Delivery Experience

• Minimum of 8-10 years’ experience managing enterprise engagements.
• 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization
• Experience at professional services company such as an agency or consulting firm
• Experience working in eCommerce / Digital Services
• Experience managing and growing a portfolio of business
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to travel up to 25% as needed

Adobe & Technical Expertise

• Experience working on projects with Adobe applications is not required, but is considered a plus.
• Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms
• Experience with Adobe Experience Manager (AEM) or other CMS
• Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM
• Ability to communicate and document technical designs to both internal and external technical resources
• Capable of driving and defending design models and best practices

Process & Operational Knowledge

• Thorough and deep knowledge of the Software Development Life Cycle and Agile processes

Education / Experience

• Bachelor’s degree, preferably in computer science or business and/or equivalent experience in IT industry

The base salary range for this position is $160,000 – $200,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

Headquarters: Remote - USA

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Team/Role Overview

The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring regulatory soundness, protecting Coinbase, and delivering a better experience for our customers.

We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal to translate regulatory obligations and operational opportunities into scalable, durable programs across all compliance workstreams, products, and jurisdictions — including Suspicious Activity Monitoring (SAM), Enhanced Due Diligence (EDD), Screening, and Complaints.

As a GFCO Program Manager (L6), you will serve as a senior, independent program owner within GFCO Programs — owning one or more complex compliance program verticals end-to-end. You will operate with a high degree of autonomy, drive alignment with Director+ stakeholders, and lead programs that span 5+ cross-functional teams, including external parties. You will act as a thought partner to GFCO leadership and be the connective tissue between Compliance Technology, EAA, Operations, WFM, and Central Compliance.

 

What You'll Be Doing

• Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
• Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
• Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
• Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework
• Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
• Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
• Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
• Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
• Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
• Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
• Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

 

What We Look For

• 8+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain
• Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance
• Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and the technology landscape that supports them (e.g., TMS, CMS)
• Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments)
• Strong strategy and storytelling skills, ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences
• Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes
• Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets)
• Excellent communication and stakeholder management skills; comfortable influencing at the Director and VP level
• Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or a related discipline preferred
• References required (mandatory for L6+ roles)

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

 

Annual base salary range (excluding equity and bonus):$193,970—$228,200 USD

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
  

To apply: https://weworkremotely.com/remote-jobs/coinbase-gfco-program-manager

The Role, Director of Marketing Operations

GoCanvas and SiteDocs work together as part of the Nemetschek Group to streamline construction and field operations. GoCanvas specializes in digital fieldworker collaboration and compliance, while SiteDocs, a GoCanvas solution, focuses on workplace safety management through mobile and web apps. Together, these platforms create a unified ecosystem that improves efficiency, safety, and collaboration across construction projects.

Position Overview:

We are seeking a Director of Marketing Operations to lead and scale the marketing operations function across GoCanvas and SiteDocs. This role will be responsible for the systems, processes, data infrastructure, and operational frameworks that power our global marketing organization.

Reporting to the VP of Global Marketing, this leader will oversee the full marketing operations ecosystem — including marketing technology, lead management, automation, reporting, and cross-functional operational execution.

The Director of Marketing Operations will ensure our marketing programs run efficiently, that leads flow seamlessly through our systems, and that leadership has clear visibility into marketing performance and pipeline impact. A core focus of the role is driving operational excellence and speed of execution by establishing scalable processes, systems, and governance that enable fast, reliable marketing execution; driving project prioritization and cross-team alignment to ensure initiatives move forward quickly and efficiently; and leading continuous operational improvements that increase speed, efficiency, and marketing impact.

This role requires a strategic operator who can build scalable infrastructure while also driving complex cross-system projects across multiple platforms and teams.

Your Most Important Initiatives:

Marketing Technology & Systems

• Own and optimize the marketing technology stack across both brands

• Ensure systems are integrated, scalable, and aligned with marketing, sales, and partner workflows

• Oversee platform administration, integrations, and ongoing system improvements

• Demonstrated ability to leverage AI, automation, and emerging technologies to improve marketing efficiency, accelerate execution, and scale operations

Lead Lifecycle & Funnel Operations

• Design and manage the end-to-end lead lifecycle, including lead capture, routing, scoring, and marketing-to-sales handoff

• Establish and maintain partner lead-sharing frameworks and workflows

• Ensure accurate funnel tracking, attribution, and removal of existing customers from inbound pipelines

Marketing Automation & Campaign Operations

• Oversee the marketing automation team responsible for executing email campaigns, nurture tracks, and lifecycle marketing programs.

• Ensure campaigns are delivered efficiently with proper segmentation, tracking, and performance measurement, partnering closely with demand generation and customer marketing teams.

Reporting, Analytics & Data Insights

• Build and maintain marketing dashboards and reporting infrastructure

• Track key metrics including pipeline contribution, campaign performance, and marketing ROI

• Deliver actionable insights that inform marketing strategy and executive decision-making

Strategic Systems Projects

• Lead complex cross-functional initiatives across the marketing tech ecosystem

• Manage major projects including platform migrations, integrations, reporting infrastructure, and lead management improvements

• Coordinate with marketing, sales, partners, and contractors to ensure successful implementation

What You Bring:

• 8–12+ years of experience in Marketing Operations, Revenue Operations, or Marketing Systems

• Prior experience leading and developing marketing operations or marketing technology teams

• Deep expertise in Marketo, HubSpot, Salesforce, and marketing automation

• Proven experience building marketing dashboards, reporting frameworks, and attribution models

• Strong knowledge of lead management, lifecycle marketing, and marketing-to-sales processes

• Experience managing large cross-functional technical projects

• Strong analytical and problem-solving skills with a data-driven mindset

• Experience working with cross-functional stakeholders including sales, partner teams, and external vendors

• Highly organized with the ability to prioritize initiatives and drive speed of execution in fast-paced environments

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You’ll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

• Authentic Relationships - People are never a means to an end.
• Continuous Learning - Test every assumption and never stay stagnant.
• Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
• Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at GoCanvas, please visit our privacy page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected compensation range for this position is about $129,400- $161,800 USD annually. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a #LI-Remote opportunity.

About Kitsch

We’re a certified female- and minority-owned global beauty brand. What started as hair ties sold door-to-door is now in 32,000+ retailers across 92 countries — no outside capital, just hustle and good product. We make everyday essentials that make you feel exceptional.

The Role

Marketing is our engine. Right now, it’s running on heroics. This role is how it starts running on rhythm.

You’ll be the operating backbone of the marketing team — half marketing ops, half chief of staff. You’ll build the systems, own the numbers, and become a true force multiplier to our marketing leader. If a clean dashboard and an on-time launch give you a little thrill, keep reading.

Location: Remote — open to candidates based in the US or LATAM.

What You’ll Do

• Build a real operating cadence — weekly stand-ups, monthly reviews, quarterly planning — so the team runs on rhythm, not chaos
• Build and own the dashboard leadership actually uses: CAC, ROAS, LTV, repeat-purchase rate
• Own the launch calendar and keep every team ready — creative, e-commerce, retail, social — so nothing slips
• Run quarterly planning, track OKRs, and keep decisions moving to closure
• Manage the marketing budget, POs, and key vendor relationships
• Prep leadership meetings, capture decisions, and drive follow-through
• Find the recurring friction points and turn them into documented playbooks
• Connect marketing tightly with product, e-commerce, retail, and ops

What You Bring

• 4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally consumer, DTC, beauty, or CPG
• Hands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution tools
• Strong spreadsheet and dashboarding skills — you build models and reports without hand-holding
• Comfortable in project management tools (Asana, monday, Trello) — and in the discipline behind them
• A track record of running complex, cross-functional projects or launches from start to finish

Bonus points for:

• Beauty, hair, or CPG experience
• Omnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)
• SQL, GA4, or a BI/attribution tool like Looker or Northbeam
• Experience scaling ops inside a fast-growth, founder-led brand

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List.

About the Role:

As a Senior Implementation Specialist at Karbon, you’ll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You’ll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform.

As a Senior Implementation Specialist, you will…

• Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
• Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
• Facilitate structured onboarding: Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
• Provide professional guidance: Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
• Coach through change management: Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
• Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
• Identify and mitigate risks: Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track.
• Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
• Deliver measurable value: Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon.
• Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You

• You have 3-5+ years of experience in B2B SaaS Implementations
• You have 2+ years of end-to-end technical implementation experience
• You are experienced in project management and comfortable managing multiple customer projects simultaneously.
• You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence.
• You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps.
• You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes.
• You have a strong attention to detail and pride yourself on accuracy and follow-through.
• You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
• You are resilient and adaptable, thriving in dynamic environments where change is constant.
• You are comfortable working remotely and managing your time independently.

Bonus points if you have:

• Experience in the accounting or tax industry.
• Previous experience with workflow, accounting, or project management software.
• Background in software onboarding or enterprise implementations.
• Knowledge of change management frameworks.
• Experience in a startup or high-growth SaaS environment.
• Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines

• Excellent benefits package including:

  • Paid Flexible Time Off with an encouraged 3 weeks use per year
  • Company paid medical for you and eligible spouse/partner and dependents
  • Company paid dental and vision and eligible spouse/partner and dependents
  • Fully company funded short and long term disability
  • Fully company paid life insurance
  • 401(k) with company matching
  • Flexible Spending Account
  • Up to 8 weeks paid parental leave
  • Work-from-home stipend

• Work with (and learn from) an experienced, high-performing team

• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback

• Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:

$95,000—$107,500 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Executive Business Partner to partner with our VP of Engineering. You will also work closely with the Chief of Staff, CTO.

You’ll serve as a trusted partner to the VP of Engineering helping them stay focused on the work that matters most. By connecting people, priorities, and decisions across Engineering, Product, Design, Finance, Legal, People, Operations, Marketing, and the Executive Leadership Team, you’ll keep initiatives moving, remove operational friction, improve day-to-day execution, and ensure nothing important falls through the cracks. You’ll thrive in ambiguity, exercise sound judgment, and proactively solve problems before they become distractions.

The ideal candidate enjoys operating systems, thrives in fast-moving environments, communicates exceptionally well, and takes pride in making everyone around them more effective.

Key Responsibilities

Executive Partnership

• Partner closely with the VP of Engineering to maximize their effectiveness and protect their time managing their calendars, incoming and outgoing requests, and reconciling conflicts
• Build a deep understanding of executive priorities, organizational goals, and business context to proactively identify opportunities and risks.
• Anticipate needs before they’re expressed and independently solve problems with minimal direction.
• Act as a trusted extension of the executives while exercising exceptional judgment and discretion.

Executive Operations

• Own complex calendar management across multiple time zones while balancing competing priorities and continuously optimizing executive time.
• Manage meeting preparation, agendas, briefing documents, attendee coordination, and follow-up to ensure every meeting has clear purpose and outcomes.
• Coordinate recurring department meetings, planning sessions and department offsites which will include an annual cross-department offsite and various smaller events throughout the year.
• Track commitments, key decisions, action items, and cross-functional dependencies to ensure timely execution on behalf of the executive(s)
• Prepare presentations, executive communications, spreadsheets, reports, and briefing materials for internal and external audiences.
• Help prepare executives for board meetings, customer meetings, leadership presentations, conferences, and speaking engagements.
• Partner with the Chief of Staff to the CTO in coordination of work.

Cross-Functional Coordination

• Partner closely with leaders across Engineering, Product, Design, People, Finance, Legal, Marketing, IT, and Operations.
• Build strong working relationships across the company and serve as a trusted point of coordination for executive priorities.
• Partner with other Executive Assistants

Project & Program Management

• Partner with Executive on deliverables such as headcount planning and department budgets
• Partner with Executive on operating the performance review process
• Improve administrative and operational processes by identifying inefficiencies and implementing scalable solutions.
• Build (where necessary) and operate repeatable systems that improve organizational effectiveness as the company grows.

Travel & Logistics

• Coordinate complex domestic and international travel, including itineraries, accommodations, visas (when applicable), transportation, and contingency planning.
• Manage executive expense reporting accurately and efficiently.
• Coordinate department offsites, team gatherings, planning sessions, and company events.

Continuous Improvement

• Continuously evaluate executive workflows and identify opportunities to improve efficiency.
• Leverage AI-powered and modern productivity tools to streamline administrative work, automate repetitive tasks, and improve organizational effectiveness.
• Recommend and implement new processes that improve collaboration across the department

What We Are Looking For

• Significant experience supporting VP- or C-level executives within a fast-paced technology company
• Experience supporting Engineering, Product, Design, or other highly technical organizations
• Experience working with Google Suite, Notion, Slack, Zoom and Jira
• Demonstrated success operating independently with minimal direction in rapidly changing environments
• Exceptional organizational and project management skills with the ability to manage multiple competing priorities simultaneously
• Outstanding written and verbal communication skills
• Strong business judgment and the ability to make thoughtful decisions while knowing when to escalate
• Proven ability to anticipate executive needs and proactively remove obstacles
• Excellent attention to detail while maintaining perspective on broader business priorities
• Experience coordinating complex cross-functional projects involving senior stakeholders
• High emotional intelligence with the ability to build trusted relationships across all levels of an organization
• Comfortable navigating ambiguity and adapting quickly as priorities evolve
• Strong systems thinking with a continuous improvement mindset
• Absolute integrity and discretion when handling confidential information
• Comfortable working asynchronously in a globally distributed remote organization
• A collaborative, humble approach with a willingness to help wherever needed

Nice to Have

• Experience working in a high-growth SaaS, infrastructure software, developer tools, or security company
• Experience supporting distributed global organizations
• Experience planning executive offsites, leadership retreats, and company events
• Experience implementing workflow automation or leveraging AI tools to improve productivity
• Experience supporting executive communications, board preparation, or company planning processes

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

CAN Pay Range

$144,800—$217,100 CAD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

We’re looking for an experienced Executive Business Partner to partner with our VP of Engineering. You will also work closely with the Chief of Staff, CTO.

You’ll serve as a trusted partner to the VP of Engineering helping them stay focused on the work that matters most. By connecting people, priorities, and decisions across Engineering, Product, Design, Finance, Legal, People, Operations, Marketing, and the Executive Leadership Team, you’ll keep initiatives moving, remove operational friction, improve day-to-day execution, and ensure nothing important falls through the cracks. You’ll thrive in ambiguity, exercise sound judgment, and proactively solve problems before they become distractions.

The ideal candidate enjoys operating systems, thrives in fast-moving environments, communicates exceptionally well, and takes pride in making everyone around them more effective.

Key Responsibilities

Executive Partnership

• Partner closely with the VP of Engineering to maximize their effectiveness and protect their time managing their calendars, incoming and outgoing requests, and reconciling conflicts
• Build a deep understanding of executive priorities, organizational goals, and business context to proactively identify opportunities and risks.
• Anticipate needs before they’re expressed and independently solve problems with minimal direction.
• Act as a trusted extension of the executives while exercising exceptional judgment and discretion.

Executive Operations

• Own complex calendar management across multiple time zones while balancing competing priorities and continuously optimizing executive time.
• Manage meeting preparation, agendas, briefing documents, attendee coordination, and follow-up to ensure every meeting has clear purpose and outcomes.
• Coordinate recurring department meetings, planning sessions and department offsites which will include an annual cross-department offsite and various smaller events throughout the year.
• Track commitments, key decisions, action items, and cross-functional dependencies to ensure timely execution on behalf of the executive(s)
• Prepare presentations, executive communications, spreadsheets, reports, and briefing materials for internal and external audiences.
• Help prepare executives for board meetings, customer meetings, leadership presentations, conferences, and speaking engagements.
• Partner with the Chief of Staff to the CTO in coordination of work.

Cross-Functional Coordination

• Partner closely with leaders across Engineering, Product, Design, People, Finance, Legal, Marketing, IT, and Operations.
• Build strong working relationships across the company and serve as a trusted point of coordination for executive priorities.
• Partner with other Executive Assistants

Project & Program Management

• Partner with Executive on deliverables such as headcount planning and department budgets
• Partner with Executive on operating the performance review process
• Improve administrative and operational processes by identifying inefficiencies and implementing scalable solutions.
• Build (where necessary) and operate repeatable systems that improve organizational effectiveness as the company grows.

Travel & Logistics

• Coordinate complex domestic and international travel, including itineraries, accommodations, visas (when applicable), transportation, and contingency planning.
• Manage executive expense reporting accurately and efficiently.
• Coordinate department offsites, team gatherings, planning sessions, and company events.

Continuous Improvement

• Continuously evaluate executive workflows and identify opportunities to improve efficiency.
• Leverage AI-powered and modern productivity tools to streamline administrative work, automate repetitive tasks, and improve organizational effectiveness.
• Recommend and implement new processes that improve collaboration across the department

What We Are Looking For

• Significant experience supporting VP- or C-level executives within a fast-paced technology company
• Experience supporting Engineering, Product, Design, or other highly technical organizations
• Experience working with Google Suite, Notion, Slack, Zoom and Jira
• Demonstrated success operating independently with minimal direction in rapidly changing environments
• Exceptional organizational and project management skills with the ability to manage multiple competing priorities simultaneously
• Outstanding written and verbal communication skills
• Strong business judgment and the ability to make thoughtful decisions while knowing when to escalate
• Proven ability to anticipate executive needs and proactively remove obstacles
• Excellent attention to detail while maintaining perspective on broader business priorities
• Experience coordinating complex cross-functional projects involving senior stakeholders
• High emotional intelligence with the ability to build trusted relationships across all levels of an organization
• Comfortable navigating ambiguity and adapting quickly as priorities evolve
• Strong systems thinking with a continuous improvement mindset
• Absolute integrity and discretion when handling confidential information
• Comfortable working asynchronously in a globally distributed remote organization
• A collaborative, humble approach with a willingness to help wherever needed

Nice to Have

• Experience working in a high-growth SaaS, infrastructure software, developer tools, or security company
• Experience supporting distributed global organizations
• Experience planning executive offsites, leadership retreats, and company events
• Experience implementing workflow automation or leveraging AI tools to improve productivity
• Experience supporting executive communications, board preparation, or company planning processes

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

US Pay Range

$104,000—$156,000 USD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
• Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribes Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

Daily Operations

• Plan daily workflow and assignments.
• Monitor productivity and 40-chart target.
• Manage coverage, pending tasks, and workload.

Quality Management

• Audit scribe documentation for accuracy and completeness.
• Track quality trends and provide weekly reports.

Coaching & Development

• Conduct coaching and performance reviews.
• Create improvement plans and apply feedback.

Reporting

• Prepare weekly production and issue reports.
• Provide leadership updates.

Training & Support

• Train and onboard new scribes.
• Provide ongoing support, feedback, and escalation.

Scribing

• Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats

• Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

• Collaborate with team members and other departments to improve overall customer experience

• Must be a graduate of any medical course

• With at least 6 months Team Lead / Supervisory / SME experience

• Must have 2 years of Medical Scribes / Transcriptionist Experience

• With experience in ECW

• Averaging 50-60 WPM

• Excellent verbal and written English skills

• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives